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research on overtourism has often treated it as an issue of excessive visitor numbers or sustainability shortfalls, giving limited attention to how social injustice and governance failure shape its impacts. this study addresses this gap by examining how overtourism in málaga, spain, reorganizes urban life for long-term residents. guided by social justice theory and critical urban theory, this qualitative

hotels are increasingly implementing pro-environmental policies to reduce the industry's harmful impact on the environment. however, effective communication of such policies is crucial to generate support and preserve guest satisfaction. grounded in sound symbolism, this study examines how the pitch of a video voiceover influences the identifiable victim effect, ultimately shaping tourists' support

perceived emotional synchrony is a positive collective emotion that has a substantial impact on the experience of group activities. however, the mechanism of its formation and the subsequent impact have not been thoroughly investigated. based on the interaction ritual chains theory, the research explores the role of perceived emotional synchrony and its mechanism. a mixed-method approach and a multi-study

the multimodal nature of short videos offers destination marketers opportunities to engage audiences on social media, while also posing challenges in understanding effective engagement strategies. this study focuses on video characteristics to explore audience engagement with destination short videos from a novel perspective. drawing upon elleström (2010)'s intermediality theory and luo et al. (2024)'s

visiting sites associated with death and suffering exposes tourists to negative emotions, prompting a phenomenon known as social sharing of emotions. this work, encompassing five experimental studies, examines how, why, and when this sharing influences tourists’ emotional intensity and memorable dark tourism experiences. we specifically examined the moderating effect of recipient feedback and interaction

this study examines spatial hot and cold spots of airbnb guest engagement and the asymmetric location configurations shaping them. we propose a novel mixed-method framework combining qualitative and quantitative approaches, including hot spot analysis, fuzzy-set qualitative comparative analysis (fsqca), and spatial statistical techniques to analyze airbnb listings and point of interest data from london

price promotions have been widely implemented by online group buying restaurants. however, the set menu, a popular form of price promotion, has received limited academic attention, particularly regarding its effectiveness compared to cash coupons in stimulating consumer reviews. drawing upon mental accounting theory, this study investigates how set menus and cash coupons affect consumer review sentiment

electric motorcycles (ems) have garnered increasing attention as a cleaner alternative to gasoline-powered vehicles, offering substantial potential for reducing air pollution. while recent research has examined factors influencing em adoption, limited studies have linked psychological and demographic determinants to actual usage behavior and mode shifts, particularly within the indonesian context.

while extensive research has explored the factors influencing booking intentions in peer-to-peer accommodations, limited attention has been given to the role of host professionalism, particularly how professionalism conveyed in self-descriptions shapes consumer intentions. this study aims to bridge this gap. specifically, we identify two distinct levels of professionalism: listing-level professionalism

this paper examines an overlooked feature of tourism management – the relationship between the state, the population and their holidaytaking habits and behaviour during world war one in the uk. the paper provides a series of important insights into a period of traumatic social and economic change to illustrate how a state anti-tourism policy evolved, utilising various policy sanctions and tools to

despite growing scholarly attention to artificial intelligence (ai) and gender-related challenges in tourism research, a void exists in how the responsible ai could be harnessed to enhance women’s inclusivity in tourism entrepreneurship. drawing on rawls’ theory of justice, this study aims to fill this glaring gap by exploring whether and how ai could contribute to fostering a more equitable, inclusive

tourists' disrespectful behaviors that violate social norms and cause harm are widespread in the global tourism market. while existing research typically examines how such behavior affects destinations, less attention focuses on its impact on other tourists who are exposed to it. this study investigates how disrespectful other-tourist behavior (dob) influences tourists’ responsible behavioral intentions

as the shift towards sustainable transportation accelerates, it is vital to understand the factors driving electric vehicle (ev) adoption for effective policymaking. this study uses xgboost and shap (shapley additive explanations) values to investigate the determinants of ev purchasing willingness in florida, incorporating variables such as socioeconomic status, employer incentives, travel preferences

in celebrity endorsement of tourism destinations, celebrity identity constitutes and conveys multilayered symbolic meanings to tourists. however, prior studies often overlook how these meanings emerge through the contextual and interactive construction of identity. drawing on the meaning transfer model, we elucidate how these symbolic meanings are constituted and transferred along the ascription and

despite the growing number of greenwashing crises in the hospitality industry, there is a notable scarcity of research exploring the effectiveness of existing crisis communication strategies against such crises. this study aims to bridge this gap by investigating the impact of two commonly used misleading communication strategies – omission (omitting facts) and paltering (diverting attention with irrelevant

tourist value co-creation remains a key focus in tourism studies. however, limited attention has been directed toward understanding the emotional mechanisms driving tourist value co-creation behaviors. the foundation of this research is the affective events theory (aet), and it employs three experiments to explore how host-guest interaction influence tourist value co-creation behaviors within ethnic

urban navigation relies heavily on signage, yet pedestrian visual interaction with these cues in complex environments is not yet fully quantified. this study developed an immersive virtual reality platform integrating eye-tracking with a detailed, photogrammetry-based 3d model that captures real-world geometric and textural features to investigate the gazing behavior and visual attention to support

this study aims to (1) investigate the transfer of experiential value between virtual and physical tourism contexts, (2) identify the internal and external factors influencing this transfer, and (3) develop an integrated theoretical framework to capture the dynamics of phygital tourism experiences. a systematic review of 116 peer-reviewed articles and a subsequent meta-analysis of 88 empirical studies

tourists' deviant behavior is a topic that has attracted widespread attention in industry and academia alike; meanwhile, how best to leverage intelligent robots to enhance visitor behavior management has become a focal point. drawing on impression management theory, this study proposes that intelligent robots can serve as effective persuasion agents, mitigating deviant behavior among tourists in public

this study examines how financial incentives, as extrinsic motivators, can effectively nudge tourists towards eco-friendly behavior, even in cases where pro-environmental motivations may not be intrinsic. the study uses a randomized control trial involving 180 tourists. the treatment group received a specially designed mobile app providing financial rewards for engaging in eco-friendly activities,

understanding choice preferences and patterns of subscriptions to bundles is a critical prerequisite for the successful introduction and widespread adoption of maas. existing studies on choice preferences for maas bundles are limited to a single-choice scenario through stated preference surveys, or to limited choices in small-scale trials with few participants. unlike behaviours observed in single-choice

the purpose of this study is to examine different forms of wine experiences and their extension into food and dining-out settings, including wine consumption patterns, knowledge, interest levels and the perceived ‘ideal dining-with-wine’ experience through the experience economy framework. the perceptions of 777 wine consumers residing in singapore and vietnam were gathered through online and face-to-face

mobility as a service (maas) is an emerging concept that integrates various sustainable and shared modes using a digital interface. currently, it is promoted as an option that encourages shift from private vehicles. its preference among private vehicle non-users is unexplored. the current study models the willingness of individuals to choose a maas package consisting of mass rapid transit system (mrts)

grocery shopping episodes are often grouped with other shopping in travel surveys, making it difficult to study these activities. this paper explores grocery shopping trips, shopping episode characteristics and participants, and assesses the potential loss of information stemming from the grouping of all shopping activities.

the emergence of brain–computer interface technology is gradually influencing various aspects of human society. however, this innovative technology has yet to be meaningfully introduced into the field of tourism studies. to address this gap, the present paper offers the first exploration of brain–computer interfaces—originally developed as medical assistive technologies—within the context of accessible

in ethnic restaurants, authenticity both shapes consumers’ cultural experiences and serves as a strategic consideration for operators. there are potential gaps in the content and ways of judging authenticity among groups with different cultural proximity. few studies have explored authenticity evaluation from both supply and demand perspectives. this study proposes a novel dual-path authenticity evaluation

the widespread integration of service robots in industries such as hospitality, it, and manufacturing has introduced new challenges, particularly customer abuse of robots. this study empirically investigates robot abuse mechanisms within catering industry, focusing on how service failures contribute to abusive behaviors. our findings reveal that robot service failures mediated by customer anger, indicating

the intersection of video games and tourism represents a rapidly growing phenomenon in which virtual worlds influence real-world travel behavior. video games such as the black myth: wukong serve as powerful catalysts for tourism by blending cultural pride, nostalgic storytelling, and immersive experiences. this study explores how the release of the black myth: wukong spurred a surge in domestic tourism

although value co-creation is a fast-developing and strategic line of inquiry for hospitality organizations, the cognitive assessment of co-created value could be cumbersome, as the existing scales are lengthy, multi-item, and multi-dimensional. hence, the main objective of this research is to reduce the existing and validated 25-item co-created value (ccv) scale and preserve its psychometric qualities

this paper presents an exploratory study of social influences in the context of car drivers’ parking choice behavior. the influence of parking attributes and a car driver’s social network is measured using a stated choice approach. in an online questionnaire various hypothetical parking facilities are presented to respondents. four attributes are included to describe parking facilities: parking tariff

applying big data to demand analysis is often intended to address limitations in traditional data sources and increase the accuracy of demand models. sources of big data for tourism and outdoor recreation include social media and mobile devices. however, these data are subject to their own challenges and biases. this research note presents a framework for developing models of travel behavior using

as user-generated content continues to proliferate across digital tourism platforms such as tripadvisor, it has become a critical resource for evaluating service performance and tourist satisfaction within the tourism sector. among these reviews, ironic ones often reveal underlying issues or dissatisfaction, reflecting more genuine and reliable human emotions to influence users’ choices. however, conventional

foodstagramming is an increasingly popular indulgence in both foodservice settings and social media. while existing studies primarily examine individual benefits, they overlook its interpersonal influence, and in particular, how the dynamic interplay between foodstagramming and dining settings shapes one’s dining experience and social media friending process. using an explanatory sequential mixed-methods

the daily contact of children with their local public realm is decreasing over time, as cities have become hostile for children and more trips are made in a car. the physical configuration and the social environment can raise anxieties and increase the perception of risk and insecurity on the part of children and their families. we investigate how the interaction of the physical environment, with the

this study examines the role of local resources in fostering a competitive advantage for nature-based tourism destinations in the brazilian pantanal by using our proposed holistic resource-based theory framework. data for this study were collected through direct observations and in-dept interviews with 24 tourism and conservation stakeholders associated with a popular nature-based tourism destination

this qualitative research delves into the transformative potential of danger zone tourism. by examining how such experiences contribute to tourists’ self-identity, this study illuminates the meanings assigned by individuals who engage in tourism to perilous locations. it challenges the prevailing notion that these vacations solely reinforce individualism, power, and class distinctions. through an analysis

while dining out has been identified as a contributing factor to adult obesity, this study challenges the prevailing notion that it consistently leads to increased obesity rates. restaurants have diversified their menus, and the relationship between dining out and adult obesity may vary by region. using a macro-level regional approach, this study examined the spatially heterogeneous effects of restaurant

we draw on conservation of resources theory in proposing that leader–member exchange ambivalence (lmx ambivalence) inhibits migrant workers’ voice behavior by reducing their self-perceived status, while supervisor consultation plays a moderating role in such an indirect effect. we test the hypotheses using confirmatory factor analyses and mediations and moderated tests supported by mplus 8.0 software

due to the work shift and high job demands, the topic of resilience has attracted increasing attention in the field of hospitality. despite considerable research has highlighted the intrapersonal effects of resilience, knowledge about potential interpersonal, cross-domain effects of resilience is limited. drawing upon crossover theory, we develop a model that specifies whether and when spouse resilience

while many studies have explored the influence of cultural distance on international travelers' destination choices, the findings have been inconsistent and fragmented. we systematically analyze the relationship between cultural distance and destination choices by applying machine learning techniques to the comprehensive dataset provided by the united nations world tourism organization (unwto). in

a luxury hotel's cover photo is pivotal on online travel agency (ota) platforms, influencing initial attention and downstream booking behaviors. investigating the strategic choice between emphasizing hedonic versus utilitarian value, this study examines the impact of cover photo type on consumer behavioral intentions. findings from three experiments reveal that cover photos conveying hedonic value

in the digital tourism age, both cities and villages are being shaped by rapid societal and technological transformations that redefine how they interact with visitors. while these transformations are fluid in cities, driven by the necessity to integrate residents and visitors, they have also become central for villages that engage with specific forms of tourism, particularly slow and rural tourism

generative ai chatbots are increasingly popular for tourist destination information searches. however, how communication modalities (text vs. voice), interaction styles (social vs. task-oriented), destination types (hedonic vs. utilitarian), and their interactions contribute to users' perceptions and continuance usage intention remains unclear. building on media richness theory, this study used a sequential

the rapid development of generative artificial intelligence (genai) has fostered scholarly discussions on its persuasive capabilities when compared to traditional word-of-mouth recommendations. this study explores the “word-of-machine” effect by comparing ai-based recommendations with human-generated ones to assess their impact on user perceptions. drawing from dual-system theory and the persuasion

the urban expressway interchange (uei) weaving area is a special weaving section type and has a complex safety environment. the purpose of this study is to assess the traffic safety risk and analysis characteristics of lane-changing behavior in the uei weaving area. traffic safety risk is divided into instantaneous risk and overall risk. risk characteristic indexes of rear-end and sideswipe conflicts