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  •  
    (if 4.7) pub date : 2025-08-20
    michael barrett, isam faik, tawfik jelassi
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    (if 4.7) pub date : 2025-08-13
    hadi ghanbari, suchit ahuja, bokyung lee, james gaskin

    technical debt (td) highlights the consequences of suboptimal design decisions made during information systems (is) development. despite reducing is quality, if taken strategically and managed proactively, td enables firms to gain a competitive advantage in the short-term. however, if taken without strategic intent and left unresolved, td can lead to significant costs in the long-term. previous studies

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    (if 4.7) pub date : 2025-07-31
    lotta hultin, magnus mähring

    while the use of artificial intelligence (ai) in sustainability efforts continues to grow, dominant approaches remain narrowly focused on optimization, prediction, and control. this paper challenges the predictive/optimizing paradigm by proposing a relational perspective on ai—one that treats uncertainty not as a problem to eliminate, but as a generative space for creativity, care, and transformation

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    (if 4.7) pub date : 2025-07-09
    olivia benfeldt, john stouby persson

    data intricately links to value in organizations by mediating insights that enhance decision- making, knowledge creation, and strategizing. yet, traditional data governance frameworks concerned with treating data as “assets” often assume data are static entities with intrinsic value that can be owned by enterprises. this assumption is increasingly untenable as data are dynamic, and gain value across

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    (if 4.7) pub date : 2025-07-07
    dubravka cecez-kecmanovic

    the grand humanist project of technological advancements has culminated in fascinating intelligent technologies and ai-based automated decision-making systems (adms) that replace human decision-makers in complex social processes. widespread use of adms, underpinned by humanist values and ethics, it is claimed, not only contributes to more effective and efficient, but also to more objective, non-biased

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    (if 4.7) pub date : 2025-07-02
    elmira van den broek

    the rise of data-driven artificial intelligence (ai) technologies has sparked intense debates about their implications for work. these discussions often portray ai as an agentic force that turns data into knowledge and ultimately, “better” decisions, casting shadows over the labor that sustains and supports these technologies. this paper argues that to develop a grounded understanding of how ai contributes

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    (if 4.7) pub date : 2025-06-27
    suresh cuganesan

    how does collective action mitigate the negative outcomes or harm caused by algorithmic decision making (adm) to recipients of its decision outputs? this study investigates this question, particularly considering the complexities of transparency and adm operator reluctance to make changes. it applies a framing perspective drawn from the social movements literature to a longitudinal analysis of a case

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    (if 4.7) pub date : 2025-06-21
    mari-klara stein, arisa shollo

    seventy years from the birth of ai, organizations are adopting ai-based agents and tools at an unprecedented pace. the coming of age of ai in organizations signifies the emergence of human-ai configurations promising to surpass the inherited bounded rational nature of humans. these promises are built on two underlying assumptions that 1) there is nothing else involved in thinking beyond information

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    (if 4.7) pub date : 2025-06-20
    paul m. leonardi

    as attribution-making creatures, humans constantly seek to locate agency somewhere in their environment. where we choose to attribute agency has profound consequences for our own sense of power, responsibility, and capacity to act. the rise of agentic ai systems disrupts these attribution processes, as humans encounter technologies that appear to act autonomously and control outcomes affecting human

  •  
    (if 4.7) pub date : 2025-05-29
    patrick holzmann, patrick gregori, stephan bohn, georg reischauer, nicolas friederici, vili lehdonvirta

    while research on the business models of dominant digital marketplaces such as amazon, taskrabbit, and uber has progressed in recent years, little is known about the business models of niche marketplaces despite their economic and social importance. taking an institutional logic perspective, we examine how multiple logics shape the business models of digital niche marketplaces. based on the comparative

  •  
    (if 3.6) pub date : 2025-05-24
    rogier harmelink, engin topan, jos van hillegersberg

    complex supply chains require coordination efforts from supply chain partners. the concept of the service control tower plays an essential role in the transition towards logistics 4.0 and coordination in supply chains. this paper analyses the concept of the (service) control tower. we find different (service) control tower applications in the literature. some are focused on a specific domain (e.g.

  •  
    (if 3.6) pub date : 2025-05-19
    hanna rebecca broder, maximilian förster, julia klier, mathias klier, irina sigler

    unemployment is a pressing societal problem world-wide. the consequences of unemployment are disproportionately more severe for older individuals. building on literature on digital technologies in the context of unemployment and social support in digital peer groups, we design and evaluate a novel job counseling approach to leverage the power of digital peer groups to assist older unemployed individuals

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    (if 3.6) pub date : 2025-05-12
    victor vadmand jensen, adam alami, anders rysholt bruun, john stouby persson

    software development organizations (sdos) are increasingly working to adopt artificial intelligence (ai) tools, like github copilot, to meet varied expectations. nevertheless, we know little about how sdos manage these expectations. this paper investigates how different sdos expect ai tools to impact software development, and how these expectations change after a period of considering and evaluating

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    (if 3.6) pub date : 2025-05-12
    márcia veloso, joão varajão

    in this era of digitalization and digital transformation, both information technology (it) and information systems (is) have become vital resources for organizations. it/is support organizations to effectively respond to evolving business needs and emerging opportunities, enhancing their competitiveness. therefore, the success of today’s organizations is almost totally dependent on their is. organizations

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    (if 3.6) pub date : 2025-05-04
    simon hemmrich, volker nissen, daniel beverugen, josias daniel miño pauls

    reputation systems to rate companies’ performances remain largely unexplored in research and are scarcely used in business-to-business (b2b) practice. such systems are essential for businesses seeking trustworthy partners, as they help reduce information asymmetry, lower buyers' transaction risks, and allow high-quality service providers to justify premium pricing. unlike traditional review-based systems

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    (if 4.7) pub date : 2025-04-28
    floris van krimpen, haiko van der voort

    the impact of machine learning within public organizations relies on coordinated effort over the functional chain from data generation to decision-making. this coordination faces challenges due to the separation between data intelligence departments and operational intelligence. through theory about knowledge sharing between occupational communities and a case study at a dutch inspectorate, we explore

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    (if 3.6) pub date : 2025-04-09
    lukas r. g. fitz, jochen scheeg

    competing with dominant players in the digital platform (dp) economy is an increasingly complex and expensive endeavor for alternative digital platform (adp) providers trying to disrupt established platform ecosystems. nevertheless, adps position themselves deliberately in the competitive space of large competitors, targeting customer groups whose values and mindsets differ from mainstream dps. although

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    (if 4.7) pub date : 2025-04-10
    lara pecis, lucia cervi, lucas introna

    in this paper, we examine the discourses and ideologies that underpin trust in bitcoin (btc) as an algorithm-driven socio-technical system, raising critical questions about how trust is established and sustained in complex socio-technical assemblages. through a critical discourse analysis (cda) of three significant events in the cryptocurrency, we identify two interconnected, yet sometimes contradictory

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    (if 4.7) pub date : 2025-04-03
    william olivera, aaron baird, lars mathiassen

    although researchers have investigated how organizations work with consultants to navigate complexities and uncertainties in enterprise system (es) implementation, we know little about how consultants view es implementation projects. moreover, es consultants are typically assumed to be homogenous in their assumptions, expectations, and knowledge, with little emphasis on how their different roles impact

  •  
    (if 6.4) pub date : 2025-03-17
    clemens friedl, paul matthyssens, wouter van bockhaven

    purpose this study aims to explore how different decision-making logics (dml) and organizational learning (ol) styles are used and combined by project managers to navigate the complexities of digital servitization (ds) and digital service innovation (dsi) projects. specifically, the research shows the impact and interplay between the two managerial levers ol and team-level dml, and how these influence

  •  
    (if 6.4) pub date : 2025-03-17
    p.r.c. gopal, mohideen rahmath fathima, m. ramkumar, nripendra p. rana

    purpose this study aims to assess the influence of industry 4.0 (i4.0) technologies using the resource-based view (rbv) framework to examine the impact of new-age enterprises. it means to investigate the impact of different resources on competitive advantages’ steering toward the contemporary business environment. design/methodology/approach the paper investigates the critical success factors (csfs)

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    (if 6.4) pub date : 2025-03-18
    katerina beta, sakthi shalini nagaraj, tharindu d.b. weerasinghe

    purpose supply chains are facing several challenges due to disruptions and changing situations such as covid-19 and the need for increased levels of resilience is more important than ever. this paper focuses on exploring the impact of artificial intelligence (ai) on supply chain resilience (scr) through a review of the existing literature. to address the gap of ai on scr, this study focused on answering

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    (if 4.7) pub date : 2025-03-13
    stefan seidel, nicholas berente, abayomi baiyere

    digital transformation involves radical change—change in material technologies, certainly, but also a departure from the institutional referents that have guided organizational practice in the past. still, even during transformation, some elements of the organizational system remain stable, and even new practices are not created out of wholecloth. therefore, organizations must reconcile stability and

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    (if 4.7) pub date : 2025-03-10
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    (if 4.7) pub date : 2025-03-10
    ghiyoung im, eun hee park, veda c. storey, richard l. baskerville

    firm-sponsored online support communities are ideal places for consumers to solve problems related to product failure after their purchases. community participants post questions and answers and, inevitably, are influenced by other participants' thoughts, emotions, and intentions. this study seeks to identify the patterns of social contagion and their development processes in online support communities

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    (if 9.5) pub date : 2025-03-10
    aleksandra rudawska, anna pluta, katarzyna gadomska-lila

    purpose this paper aims to examine the antecedents and performance outcomes of proactive and reactive knowledge-sharing behaviour. specifically, it investigates from the employee’s perspective how human resource management, with the system of human resource (hr) practices and work climate, influences proactive and reactive knowledge-sharing behaviours via the employees’ interest-based motivation.

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    (if 6.4) pub date : 2025-03-10
    donni fajar anugrah, arnita rishanty, dian rahmawati, benny tjahjono

    purpose the transition from internal combustion engine (ice) vehicles to electric vehicles (evs) is a complex process influenced by the interplay of technical, social and economic factors. this study aims to identify the socio-technical factors shaping the transition from ice vehicles to evs and to propose plausible transition pathways within the indonesian context. design/methodology/approach the

  •  
    (if 3.6) pub date : 2025-03-05
    markus hafner, miguel mira da silva, henderik alex proper

    in our data-centric society, the imperative to determine the value of data has risen. therefore, this paper presents a taxonomy for a data valuation business capability. utilizing an initial taxonomy version, which originated from a systematic literature review, this paper validates and extends the taxonomy, culminating in four layers, twelve dimensions, and 59 characteristics. the taxonomy validation

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    (if 6.4) pub date : 2025-03-04
    mai nguyen, ankit mehrotra, ashish malik, rudresh pandey

    purpose generative artificial intelligence (gen-ai) has provided new opportunities and challenges in using educational environments for students’ interaction and knowledge acquisition. based on the expectation–confirmation theory, this paper aims to investigate the effect of different constructs associated with gen-ai on engagement, satisfaction and word-of-mouth. design/methodology/approach we collected

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    (if 6.4) pub date : 2025-03-04
    maría alejandra rodríguez, leandro lepratte, gabriel yoguel, rodrigo rabetino

    purpose digitalization in precision agriculture incorporates state-of-the-art digital technologies. the transformation requires manufacturers to launch digital platforms and services. as a result, innovation ecosystems emerge. in turn, digital technologies introduce novelty into innovation processes. this socio-technical transition is critical to understanding digital service innovation (dsi). thus

  •  
    (if 9.5) pub date : 2025-03-05
    nguyen tho, nguyen thi mai trang, nguyen ngoc quynh thu

    purpose recognizing the crucial role of leadership in innovation, this study aims to investigate the role of ambidextrous leadership (opening and closing leadership behaviors) in marketing departments’ innovation ambidexterity (exploratory and exploitative innovations), including the mediating and moderating roles of marketing managers’ psychological capital (psycap) and proactive personality, respectively

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    (if 6.4) pub date : 2025-03-04
    alexandra adriani widjaja, amir hossein ghapanchi, scott bingley

    purpose this study focuses on case studies to identify the antecedents to the effective use of business intelligence (bi). for decades, research has shown that post-adoption behaviour has a critical role in the success of technology adoption. efforts have been drawn beyond intention and adoption point to the effective use of technology. in the case of bi adoption, its nature of discretional use adds

  •  
    (if 4.7) pub date : 2025-03-02
    sami paavola, minna lakkala, liubov folger, karin preegel, juhana kokkonen, emanuele bardone, merja bauters

    this article investigates support structures for remote knowledge work during the covid-19 pandemic. the exploratory article defines a novel holistic perspective of knowledge work infrastructures as structures that are embedded in everyday socially organized practices and arrangements which support one's work. based on an in-depth analysis of semi-structured interviews (n = 14) of knowledge work professionals

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    (if 6.4) pub date : 2025-02-26
    esra yıldırım söylemez, aydın kayabaşı, fatma demirağ

    purpose this study aims to determine the extent to which the textile industry considers ecological issues in the supplier evaluation process by examining the relationships between environmental and operational criteria. design/methodology/approach the supplier evaluation process within the industry was examined using the fuzzy dematel-based analytic network process (fdanp) hybrid method. criterion

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    (if 6.4) pub date : 2025-02-28
    dixon prem daniel rajendran, sundarraj p rangaraja

    purpose in this paper, we propose and test a conceptual model of how the psychological constructs of immersion, cognitive load (cl) and perceived autonomy (pa) relate to the performance of users at cybersecurity games. design/methodology/approach we test the proposed model through an experimental study of 208 participants who play a cybersecurity game and answer a survey. we use structural equation

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    (if 4.7) pub date : 2025-03-01
    sebastian krakowski

    the rapid emergence of generative artificial intelligence (genai) is profoundly transforming the nature of work and organizations, challenging prevalent views of ai as primarily enabling prediction and optimization. this paper argues that genai represents a qualitative shift that necessitates a fundamental reassessment of ai's role in management and organizations. by identifying and analyzing four

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    (if 4.7) pub date : 2025-02-28
    matthew jones

    the public launch of generative ai systems in 2022 has prompted considerable popular interest in their potential to transform work and to achieve the long-sought goal of machine intelligence. while the uncanny abilities of large language models to produce fluent text on almost any subject lends these ideas some plausibility, they are based on debatable, if not erroneous, claims about the capabilities

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    (if 4.7) pub date : 2025-02-26
    danielle logue, peter williamson, anna roberts, yadong luo, michael barrett
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    (if 6.4) pub date : 2025-02-25
    vibhav singh, niraj kumar vishvakarma, vinod kumar

    purpose e-commerce companies use manipulative user interface (ui) designs known as dark patterns to influence customer decisions over internet platforms. although dark patterns are known to annoy users and erode customer trust, e-commerce companies continue to use them heavily. therefore, this study identifies and ranks the factors that motivate e-commerce companies to use dark patterns. design/methodology/approach

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    (if 9.5) pub date : 2025-02-25
    tayfun yıldız, betül balkan akan, ünsal sığrı, marina dabić

    purpose tacit and explicit knowledge sharing play crucial roles in today’s rapidly changing business environment, particularly in fostering innovation. however, uncovering tacit knowledge sharing remains complex. the purpose of this study is to analyze the mediating roles of tacit and explicit knowledge in the relationship between a knowledge-sharing culture and organizational creativity. design/methodology/approach

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    (if 4.7) pub date : 2025-02-21
    katherine c. kellogg, hila lifshitz, steven randazzo, ethan mollick, fabrizio dell'acqua, edward mcfowland iii, françois candelon, karim r. lakhani

    historically, junior professionals have mentored senior professionals around new technologies, because juniors are typically more willing than seniors to perform lower-level tasks to learn new skills, better able than seniors to engage in real-time experimentation close to the work itself, and more willing than seniors to learn innovative methods that conflict with traditional identities and norms

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    (if 3.6) pub date : 2025-02-20
    daniel stattkus, lorena göritz, katharina-maria illgen, jan heinrich beinke, oliver thomas

    despite ongoing progress towards gender equality in education, women remain significantly underrepresented in computer science—a field still shaped by stereotypical expectations in our society. this gap is evident in both traditional classroom settings and online learning platforms such as moocs, where women face psychological barriers that hinder their learning success. as moocs increase accessibility

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    (if 9.5) pub date : 2025-02-17
    milin rakesh prasad, weng marc lim, naveen donthu, naresh g.

    purpose this study aims to establish an understanding of commonsense, a valuable mechanism for navigating disruptive, volatile, uncertain, complex and ambiguous (dvuca) environments. design/methodology/approach this study conducts a scientometric (bibliometric) analysis of commonsense through the lens of tacit knowledge, practical intelligence and sensemaking to unpack is nomological network. findings

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    (if 9.5) pub date : 2025-02-17
    paola scorrano, elena borin, alkis thrassou, federica cavallo, giovanni mastroleo

    purpose the paper aims to interpret sustainable regional development (srd) as an exchange ecosystem in which stakeholders provide reciprocal access to resources, benefiting both individual and systemic levels. this paper suggests that knowledge, as a shared and value-transcribed critical resource, nourishes a community’s motivational system (cms), orienting it toward srd. this inherently raises questions

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    (if 3.6) pub date : 2025-02-13
    abdelsalam busalim, shahla asadi

    social commerce (s-commerce), as a new form of e-commerce, has transformed customer behavior with the rise of social networking sites (snss). this development has created new opportunities for online businesses seeking to establish customer-centric operations and leverage the power of snss by implementing effective customer engagement strategies for a competitive advantage. however, limited effort

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    (if 4.7) pub date : 2025-02-13
    susan v. scott, wanda j. orlikowski

    recent interest in artificial intelligence technologies has led to much discussion about what the age of ai portends for how we live and work. and specifically for the present discussion, what it means for agency. in offering our contributions to these considerations, we build on approaches to treat ai not as a “thing” but as phenomena in-the-making. such a framing orients us to doings, to practices

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    (if 9.5) pub date : 2025-02-11
    qian zhou, shuxiang wang, liya wang, wei xu

    purpose open innovation platform has become an effective field through which enterprises can acquire valuable knowledge for incremental and breakthrough innovation. however, as more entities join the innovation platform, the knowledge activities in the platform ecosystem are now facing higher complexity and vulnerability due to the differences in the knowledge demands as well as conflicting interest

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    (if 9.5) pub date : 2025-02-10
    yimer mohammed, merrill warkentin, tibebe beshah

    purpose this study aims to investigate how cultural factors – specifically power distance (pd) and uncertainty avoidance (ua) – affect employees’ use of neutralization techniques to rationalize deviant information systems (is) behaviors. the goal is to enhance strategies for managing insider threats and improving security policies. design/methodology/approach a cross-sectional survey was used to examine

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    (if 9.5) pub date : 2025-02-06
    himadree phookan, revti raman sharma

    purpose the existing literature presents mixed findings on how intra-multinational enterprise (mne) competition affects cross-border interpersonal knowledge sharing; some studies indicate that it hinders, while others suggest that it facilitates, such exchanges. the purpose of this study is to address this issue by proposing and testing the u-shaped curvilinear effects of intra-mne competition on cross-border

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    (if 6.4) pub date : 2025-02-03
    attique ur rehman, muhammad shakeel sadiq jajja

    purpose this paper aims to explore the evolution of the electric vehicles (evs) supply chain eco-system from the lens of economy, enterprises, environment and strategy. the paper highlights the opportunities and gaps in the supply chains of evs and further explores the evolution of the ev supply chain in the context of asia, and other developing regions, which are transitioning towards sustainable

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    (if 6.4) pub date : 2025-01-30
    yi li, renjing liu

    purpose the impact of enterprise social media (esm) on employees is not always beneficial. the constant connectivity of esm can trigger emotional issues, threatening employees' psychological states. this study aims to explore the potential risks of esm usage on thriving at work by examining how esm usage affects thriving and for whom this relationship is amplified. design/methodology/approach drawing

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    (if 6.4) pub date : 2025-01-29
    bhavesh bhatnagar, vijaya dixit

    purpose industry 4.0 (i4.0) technologies are pivotal in enhancing supply chain resilience (scres). the extant literature identifies multiple antecedents of scres. however, the holistic impact of i4.0 technologies on all the antecedents of scres has not been rigorously studied. practising managers have a limited understanding of the interrelationship of these technologies and their impact on each scres

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    (if 9.5) pub date : 2025-01-28
    mai nguyen, felix septianto, gopal das, ashish malik

    purpose in the turbulence of a business-to-business (b2b) environment, employees often face role conflict as the result of changes in task allocations due to work requirements. this research uses organizational role theory to investigate the impact of role conflict on active lurking in b2b online communities. active lurking, defined as the behavior of seeking information and acquiring knowledge without

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    (if 3.6) pub date : 2025-01-26
    svea horstmann, katharina drechsler, leona chandra kruse

    information systems (is) champions enthusiastically promote a digital innovation project throughout its development by obtaining the necessary resources. these individuals shape the innovativeness of an organization, as they initiate digital innovation projects and lead them toward successful completion. we still know little about how these champions can be identified and nurtured in organizations

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    (if 3.6) pub date : 2025-01-26
    reachsak ly, alireza shojaei

    the operations of built environment-related sectors are often run on centralized organizational structures. this centralized approach could lead to operational challenges that restrict efficiency, hinder transparency, and misalign with the community’s interests. the emergence of decentralized autonomous organization (dao) presents a promising avenue for addressing these issues by leveraging blockchain

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    (if 9.5) pub date : 2025-01-23
    david bruce audretsch, dafna kariv

    purpose this paper aims to advocate for a paradigm shift that prioritizes a human-centered approach in the pursuit of innovation during crises, urging a departure from the prevailing dominance of the technology-centric approach. the incorporation of emotional capabilities as a dynamic capability is posited as a pivotal contribution, in harmony with the tenets of society 5.0 and imperative for establishing

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    (if 9.5) pub date : 2025-01-22
    antonio d'amato, giuseppe festa, demetris vrontis, jens mueller, matteo rossi

    purpose this study aims to highlight the fundamental elements about the potential knowledge ecosystems underlying the crowdfunding environment, providing a tentative analysis of the state of the art and suggesting a possible research agenda. design/methodology/approach based on a sample of 51 papers retrieved from the web of science (wos) database, the investigation, implementing a bibliometric literature

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    (if 6.4) pub date : 2025-01-21
    maria orero-blat, daniel palacios-marqués, antonio l. leal-rodríguez

    purpose this study aims to explore the factors that influence the development of big data analytics capabilities (bdac) in organizations, an area that has received limited attention in the academic literature. design/methodology/approach employing partial least squares structural equation modeling, this research scrutinizes the interconnections between various antecedents and bdac. notably, it examines

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    (if 4.7) pub date : 2025-01-21
    shraddha danani, abhishek behl, nakul gupta

    operating as micro-economies, electronic marketplace (em) platforms connect numerous consumers and sellers and facilitate value-creating interactions. however, em platform providers (platform owners)/ have limited authority over independent sellers, who often connect with several platforms, referred to as multihoming behaviors. an effective control portfolio serves as a crucial tool for owners to influence

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    (if 9.5) pub date : 2025-01-21
    chitresh kumar, neha garg, asim talukdar, anirban ganguly

    purpose this paper aims to study the adverse effects of performance motivation and goal setting. the study investigates the unethical behavior of knowledge hiding that requires moral disengagement. the research further investigates the influence of performance motivation on knowledge hiding, along with investigating the mediating effect of moral disengagement. design/methodology/approach structural

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